Dr Pawan Agrawal

The Great Indian Management of Dabbawala


Dr Pawan Agrawal is the authorised speaker and presenter for the Mumbai Dabbawalas- a 118-year-old organisation that delivers tiffins from homes to offices all across Mumbai. He is also the CEO of the Mumbai Dabbawala Association.

In 2001, Pawan was pursuing his Doctorate on the topic ' A Study on Logistics and Supply Chain Management of Mumbai's Dabbawala'.

Ever since, Pawan has joined the Dabbawalas and works on an honorary basis to make presentations, The Dabbawalas have authorised him to present their work in front of the audience in English.

Pawan has been invited to YPO members in Kenya, YPO members in Nigeria, British Telecommunication and global services in London and First Source Solutions Ltd. In London to talk about the Dabbawalas.

Awards and Accomplishments

Awards and Accomplishments

Dr Pawan Agrawal received the ‘Best Teacher Award’ for 1994-95 by Dnyan Prasarak Shikshan Sanstha, Mumbai.  

 He also received the ‘Dr. Babasaheb Ambedkar Shikshak Gaurav Purskar’ for the year 2000- 2001 by Dalit Sahitya Academy, Maharastra and the ‘All India Pratibha Sanman Award 2006’ by Bhartiya Samaj Vikas Academy (Regd.)

Why Dr Pawan Agrawal ?

Dr Agrawal has made at least 500 presentations across various corporate in India and abroad. Including presentations at multiple universities, presentations were made to multiple universities, NGOs, YPO and YEO member organisations.

He has delivered numerous sessions worldwide- TEDx, Cadbury, SAP, Volvo, Honda, HCL, HSBC, Cambridge University, Economic Times, CEO Talks & many more recognised events and corporates.

Dr. Pawan Agrawal delivers sessions on ‘Supply Chain Management of Mumbai Dabbawala and Mumbai Paperwala’ through experience that offers impactful deliverables. He talks about management issues & the operational model of the Mumbai Dabbawalas, and also about the need to make a change by service to the society.

He is an insightful speaker, who can perfectly adapt to the theme of the conference and guide people towards the organisation mission. By sharing and expressing points of commonality, Dr. Pawan Agrawal successfully establishes true connections with the audience. He compares the difficulties your organisation faces to those faced by Dabbawala and describes how they overcame them.

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